The Alana Surabaya, Surabaya ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Jl. Ketintang Baru I No. 10 - 12, Surabaya, Indonesia, 60231

The Alana Surabaya offers a blend of modern design and comfort alongside convenient amenities. This 4-star Surabaya hotel features an outdoor pool, a spa, and various dining options to enhance your stay.

Rooms & Amenities

Guestrooms at The Alana Surabaya include essentials such as a flat-screen cable TV, air conditioning, a minibar, and a seating area. The hotel features also a large adult pool, two smaller kiddie pools, and wellness options to ensure a pleasant experience.

Dining & Bar

Dining options include the Oryza Coffee Shop, which offers a variety of Indonesian, Asian, and international cuisines. Additionally, Phoenix Lounge serves drinks and light snacks, making it a suitable space to unwind after a day of exploration.

Leisure & Family-Friendly Features

The Alana Surabaya offers a fitness center equipped with modern amenities for guests looking to maintain their routines. Families will appreciate the engaging pool facilities and potential activities for children, ensuring a balanced experience for all ages.

Location & Accessibility

The hotel is positioned close to key spots such as the Jatim International Exhibition Center, DBL Arena, and several shopping options like Trans Icon Mall and Royal Plaza. Public transportation is accessible, with multiple bus stations within walking distance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe Twin Room

Max:

2 persons

32 m²

Bed options:

2 Single beds

City view

Shower

Air conditioning

room details

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Deluxe Double Room

Max:

2 persons

32 m²

Bed options:

1 King-size bed

City view

Shower

Air conditioning

room details

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Club Room

Max:

2 persons

32 m²

Bed options:

1 King-size bed

City view

Shower

Air conditioning

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Surabaya 6.3 km

Airports

Juanda (SUB) 13.3 km

Abdul Rachman Saleh (MLG) 79.5 km

Train

Gubeng Train Station 6.4 km

Pasar Turi Train Station Surabaya 7.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Very nice Views!

“The room featured a huge window that provided amazing views, making it a perfect getaway.” view full review

Delicious Breakfast

“The all-you-can-eat breakfast was fantastic, offering a generous selection of tasty dishes to start the day.” view full review

Eco-Friendly Water

“I loved the water dispensers on each floor, eliminating plastic waste and providing convenient hydration.” view full review

Super Comfortable

“The bedroom was exceptionally comfortable, allowing for a great night’s sleep after a long journey.” view full review

General

Non-smoking rooms
Wi-Fi
Free parking
Off-site car park
Safe deposit box
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Lift
Coffee shop
Fire extinguishers

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Laundry

Dining

Restaurant
Poolside snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Kids club

Spa & Leisure

Indoor swimming pool
Live entertainment
Garden area
Sauna
Massage

Room features

Air conditioning
Mini-bar
Sitting area
Terrace
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jl. Ketintang Baru I No. 10 - 12, Surabaya, Indonesia, 60231

Map view

Jl. Ketintang Baru I No. 10 - 12, Surabaya, Indonesia, 60231

City landmarks

Taman Bungkul Street

Taman Bungkul

3.2 km

Zoo

Surabaya Zoo

2.5 km

Jl. Ahmad Yani no. 333

Carnival Park Suroboyo

2.9 km

Mosque

Masjid Nasional Al-Akbar

2.7 km

Jl. Ahmad Yani No.138

Taman Pelangi

1.8 km

Jl. Pemuda No.39

Monumen Kapal Selam

6.2 km

Mall

Royal Plaza Surabaya

1.5 km

Jl. Diponegoro No.1-B

Sura and Baya statue

2.6 km

Mosque

Masjid Baitul Haq Kejati Jatim

610 m

Church

GPIB Bukit Sion

1.1 km

Gereja Protestan Bukit Sion

1.2 km

Stasiun Margorejo

1.5 km

Mall

Maspion Square

6.9 km

Mosque

Masjid Mu'ayyad

6.9 km

Nearby

Church

GPDI Alfa Omega

250 m

Masjid Al Jihad

250 m

Masjid Al-Hidayah

250 m

Mosque

Masjid An-Nur Ubhara

250 m

Restaurants

KFC Ahmad Yani

6.3 km

Jl. Jend. Ahmad Yani No. 76-86 (sebelah DBL Arena)

Coffee Toffee

6.2 km

Jl. Jendral Ahmad Yani 97 - 115

Boulangerie Komugi

6.1 km

Jl. Raya Margorejo Indah

Reviews and Ratings

Feedback from previous guests about their experience.

76%

liked the hotel and would stay again

7.6/10

Very good

Rooms

8.6

Location

9.0

Service

8.2

Dining

5.0

Virginia

United States, September 2024

7.8/10

This hotel has a fantastic location, being close to shops and restaurants, and the rooms are both clean and comfortable. The service is friendly, making the stay more pleasant. The dining options could use some improvement, particularly at breakfast. Overall, the hotel is quite good for the price, but the Wi-Fi is an extra cost, which isn't ideal.

Rooms

8.0

The rooms were clean and comfortable with a nice view.

Service

9.0

The staff was friendly and accommodating.

Location

10.0

The hotel is in a great location, conveniently near shopping and restaurants.

Dining

5.0

The dining experience could be improved, as the breakfast options were limited.

Facilities

7.0

The hotel had good facilities, although some could use updating.

Ray

United States, July 2024

8.2/10

I had a wonderful stay at this hotel, enjoying the clean and spacious rooms with a beautiful view from the 12th floor. The location was convenient, being near the airport and local eateries, which made my travels easier. While the service was friendly, I did feel there could have been more staff available during peak times. Overall, it was a great value for money despite some minor hiccups.

Rooms

9.0

The rooms were clean, spacious, and comfortable, with a nice view from the 12th floor.

Service

7.0

The staff was friendly, but there could have been more availability during busy times.

Location

9.0

The hotel was conveniently located, just a short distance from the airport and close to several restaurants.

Dining

Facilities

8.0

The hotel had good amenities, but I didn't have the chance to fully explore them all.

Stephen

United States, June 2024

7.8/10

I had a really enjoyable stay at this hotel. The rooms were clean and comfortable, and the location was fantastic - close to various restaurants and with a nice view. The staff was welcoming and friendly, which made a big difference. On the downside, I found the breakfast options to be quite limited, and the Wi-Fi was an additional cost. Overall, it felt like good value for money.

Rooms

9.0

The rooms were not only clean but also pretty comfortable, offering a great view.

Service

8.0

The staff was very friendly and helpful throughout my stay.

Location

10.0

This hotel has a fantastic location, with a variety of restaurants within walking distance.

Dining

5.0

I found the dining experience to be lacking, especially since the breakfast options were limited.

Facilities

7.0

The overall facilities were good, but nothing truly outstanding caught my attention.

Mike

United States, June 2024

7.6/10

The hotel offers a great stay with clean and spacious rooms and a friendly staff. It's conveniently located near the airport, making travel easy. However, the limited breakfast options were a downside, and the facilities could use some upgrades. Overall, it's relatively good value for money, but there are areas that could be improved.

Rooms

8.0

The rooms were clean, spacious, and comfortable with a nice view.

Service

9.0

The staff was very friendly and helpful during my stay.

Location

9.0

The hotel is conveniently located near the airport and an acceptable distance to the center of town.

Dining

5.0

Breakfast options were limited, which was a bit disappointing.

Facilities

7.0

The amenities were decent but could use some modern upgrades.

Leonard

United States, May 2024

7.0/10

I had a pleasant stay at this hotel, which boasted clean and modern rooms with a stunning view. The staff was incredibly friendly and helpful. However, I found the dining options to be quite limited, and while the location was decent, it wasn't as close to attractions as I had hoped. Overall, it provided good value for money but left a few things to be desired.

Rooms

9.0

The rooms were clean, modern, and comfortable, offering a fantastic view from the 12th floor.

Service

8.0

The staff was very friendly and always ready to help, making my stay more enjoyable.

Location

7.0

The hotel was in a reasonable location, not too far from shops and restaurants, but could be more convenient.

Dining

5.0

Unfortunately, the dining experience was a bit lacking, particularly with a limited breakfast menu.